Customized Training

NCWorks Customized Training Program at RCC

The Customized Training Program is designed to assist new or expanding business and industry with employee training customized to meet the particular needs of each industry, even with a small number of trainees. Eligible business and industry include manufacturing, technology intensive businesses (i.e., IT, life sciences), regional or national warehousing and distribution centers, customer support centers, air courier services, national headquarters with operations outside North Carolina, and civil service employees providing technical support to US military installations located in North Carolina.

In order to receive assistance, eligible business and industry must demonstrate two or more of the following criteria:

  • The business is making an appreciable capital investment.
  • The business is deploying new technology.
  • The business is creating jobs, expanding an existing workforce, or enhancing the productivity and profitability of the operations within the State.
  • The skills of the workers will be enhanced by the assistance.

Resources may also support training assessments, instructional design, instructional costs, and training delivery for personnel involved or in the support of production of goods and services.

CTP trainers are qualified subject-matter experts with real world experience and are skilled in a variety of business and industry. Trainers will share with your employees’ best practices, knowledge, and unique perspectives that are key to meeting your objectives. Most training can be delivered on-site and on a schedule that is most convenient to the business operation and personnel availability.

For additional information contact Bob Durand, Director of Customized Training, at either 336-633-0260 or